Download the App!
Download our app and login with your new account! There you can store receipts and schedule returns or donations.
In the app or by texting us, send us a picture of your receipt. Then you can schedule a time and place for pickup.
We’ll keep you updated throughout the return and send a picture of the return receipt when we’re all finished. Then your refund goes right to your original payment method!
WHY YOU NEED RERUNNER
We are consumers. We buy things everyday: online, in stores; for ourselves, for our family and friends; and we don’t always get it right on the first try. That doesn’t mean that those skinny jeans you bought for your husband need to sit in your trunk for two months while you gather the courage to brave the mall crowds. ReRunner doesn’t believe we should hold on to anything that isn’t necessary in life. We are here to make that a little easier for you by picking up your unwanted purchases and returning them in a timely fashion before your receipt expires. At ReRunner, we don’t believe in buyer’s remorse, only the freedom to change our minds.
I end up with a lot of online returns because I’m very particular. ReRunner has helped clear space in my home whenever the boxes start to pile up and my schedule gets too full to take care of it myself—it is worth every penny! The team is so professional and kind, I always feel like my returns are in good…
I can’t speak for any other household but we buy a ton of online stuff and return weekly. Like I’ll buy 8 sneakers at a time and return 6-7, or 4 shirts and return 3. We are both too busy and I hate the mall where I can never find a parking spot, and don’t even know how to get…
ReRunner is the life hack we’ve all been waiting for! I’ll never have to go to the mall again (other than for Cinnabon…of course)
This is exactly the service that I never knew I needed! I buy clothes and items for myself and my children, only to bring them home and find they are not as great as I thought. I will drive around for weeks with said items in my car, only to return them when it’s too late to get my money…
I had a wonderful experience using ReRunner! ReRunner saved me time and all the frustration of having to deal with the traffic of Shortpump. It was very easy to use, all I had to do is go to the website and tell ReRunner what I had to return as well as good time to pick it up and voila! It…
ReRunner is awesome! I dread going to Short Pump and the post office, and with ReRunner they picked up my jcrew.com stuff and returned it to the store so I got my money back way faster than if I sent it back in the mail.
I have used ReRunner a few times and couldn’t be happier. The process is simple and the return was fast. I love to shop but very much dislike returns so this service is perfect!